What are my rights and remedies for a defective car under Washington's Lemon Law?
Generally, lemon laws require that a manufacturer provide a refund or replacement for a defective new vehicle that is not repaired within a reasonable number of attempts. Most such laws provide for refund or replacement when a substantial defect cannot be fixed in 4 tries, a safety defect within 2 tries or the auto is out of service for 30 days, within the first 12-18,000 miles/12-24 months.
The Auto Safety Organization offers advice on using lemon laws if you are having continual repair problems and believe your new car is defective. The organization has a link to brief summaries of each state’s lemon laws.
The Washington State Motor Vehicle “Lemon Law” was enacted to help new vehicle owners who have substantial continuing problems with warranty repairs.
The law allows the owner to request an arbitration hearing through the Lemon Law Administration of Attorney General’s Office. An owner can request arbitration at any time within 30 months of the vehicle’s original retail delivery date.
There is no charge for the arbitration process. After an arbitration hearing, an arbitrator will decide whether a consumer’s claim meets the requirements under the law.
Go to the Attorney General's website for more detailed information.