Consumer Protection

Should I buy the credit protection insurance being offered by my credit card?

How much do I have to pay if someone steals my credit card and runs up the bill?

Why you shouldn't buy loss protection from credit card companies. This page also gives phone numbers, addresses and web-addresses for more information.

I bought something over the Internet, but have not received the merchandise or I found out the company does not exist. Who can I complain to?

How do I file a complaint with the FBI about Internet fraud?

How do I file a complaint with the IFCC?

How can I avoid becoming a victim of Internet fraud?

How can I determine whether an Internet auction is legitimate?

How can I determine whether a business advertising on the Internet is legitimate?

Should I use a credit card to make purchases on the Internet?

If so, what steps should I take to make sure the personal information I provide will be secure?

How can I determine whether an investment opportunity advertised on the Internet is legitimate?

Main Web page for the Federal Bureau of Investigation's Internet Fraud Complaint Center ("IFCC"). Describes the IFCC as follows: "For victims of Internet fraud, IFCC provides a convenient and easy-to-use reporting mechanism that alerts authorities of a suspected criminal or civil violation." From this page, consumers can link to an online complaint form. Also included is a link to tips on how to avoid becoming a victim of Internet fraud. Types Internet fraud covered in the tips include: Internet auctions, non-delivery of merchandise, credit card fraud, investment fraud, and Nigerian letter fraud.

What is small claims court?

What kind of claim can I bring in small claims court?

What is the top dollar value I can sue for in Small Claims Court?

What is the purpose of small claims court?

What is a demand letter?

What if the small claims defendant is out of state?

How do I file a small claims action?

How do I serve the defendant is a small claims action?

What if I am sued in small claims court?

How do I prepare for a small claims trial?

How do I collect a small claims judgment?

General information page describing the Small Claims Court process, purpose, and what a person going to Small Claims Court should expect.

What am I agreeing to if I sign a document?

What is an oral contract or oral agreement?

What steps can I take to minimize risk when signing a document?

Emphasizes the importance of carefully reviewing and understanding written documents before signing them. Describes some of the common types of contracts consumers are asked to sign. Topics covered include signing documents on behalf of yourself, signing for someone else (for example, co-signing a loan), oral or spoken contracts, payment agreements (for example, promissory notes), real estate purchase agreements, lease and rental agreements, breaking contracts, and steps to take to minimize the risks associated with making contracts.