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Consumer Law


General Information (7)
Complaints and Dispute Resolution (9)
Construction (1)
Contracts (7)
Day Care (2)
Debt and Credit (32)
Health Clubs (2)
Internet (5)
Investments (1)
Motor Vehicles (28)
Privacy (4)
Safety Regulations (1)
Small Claims Court (5)
Telephones (15)

Browse all the Lawforwa Resources on Consumer Law

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Automobiles - General Tips
Source: Federal Consumer Information Center, United States General Services Administration

Provides general guidance and links to other websites which provide information on having your vehicle repaired, buying a new or used vehicle, leasing a vehicle, purchasing service contracts, renting a vehicle, and repossession.
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Telephone and Telemarketing Fraud Tips
Source: National Fraud Information Center

Detailed description of how to avoid becoming a victim of telephone-related fraud. Included are a general tips and tips regarding specific types of fraud including: advance fee loans, bogus credit card offers, buyers clubs, cramming, credit repair, job scams, Nigerian money offers, prizes and sweepstakes, scholarship scams, work-at-home scams, business opportunities, charity scams, credit card loss protection, investment scams, magazine sales, 900 numbers and pay-per-call services, pyramids and multilevel marketing, slamming, and travel fraud. Some of the tips describe marketing practices that are illegal and list steps consumers should take if they have become a victim of fraud. Also describes how consumers can avoid receiving sales calls. Information is available in Spanish.
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Are You Getting Telemarketing Calls You Don’t Want? Here's How to Stop Them
Source: Federal Trade Commission

Booklet describing federal laws that protect consumer rights and/or combat fraud committed by phone, including the Telemarketing Sales Rule, the Telephone Consumer Protection Act, the Mail or Telephone Order Merchandise Rule, and the 900 Number Rule. These rules regulate what telemarketers must disclose to consumers, when and whether they may contact you, when they can use computerized calls or unsolicited faxes, how long companies have to ship goods ordered by mail and cancellation rights for late shipments, what must be disclosed in advertisements about and when calls are placed to 900 numbers (including special requirements for sweepstakes), and how consumers can resolve disputes regarding 900 calls. Also includes a list of tips for avoiding frauds commonly practiced on consumers by use of the telephone, a brief description of remedies under the Fair Credit Billing Act, a list of organizations to which consumers can complain about violations of these rules, and a list of steps consumers can take to resolve problems relating to telephone sales.
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Internet Fraud Complaint Center (IFCC)
Source: FBI

Main Web page for the Federal Bureau of Investigation's Internet Fraud Complaint Center ("IFCC"). Describes the IFCC as follows: "For victims of Internet fraud, IFCC provides a convenient and easy-to-use reporting mechanism that alerts authorities of a suspected criminal or civil violation." From this page, consumers can link to an online complaint form. Also included is a link to tips on how to avoid becoming a victim of Internet fraud. Types Internet fraud covered in the tips include: Internet auctions, non-delivery of merchandise, credit card fraud, investment fraud, and Nigerian letter fraud.
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The Magnuson-Moss Warranty Act- An Overview
Source: The Center for Auto Safety

Comprehensive description of the Magnuson-Moss Warranty Act, a federal statute which provides remedies for failure to honor warranties, including implied warranties, and service contracts for consumer goods, including used goods and motor vehicles. The Act also regulates activities concerning warranties, such as disclosure and disclaimer. Describes what products, warranties, and service contracts are subject to the Act, who can sue and be sued under the Act, grounds for suit under the Act, and available remedies. Includes links to the Act itself and related regulations.
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