Browse all the Lawforwa Resources on Lemons, Warranties and Service Contracts

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Questions answered by the resource:

Federal Lemon Law: Using Your State's Lemon-Law
http://www.autosafety.org/article.php?scid=116&did
Source: The Center for Auto Safety

Brief overview of laws which may provide consumers with remedies for defective new vehicles, including state lemon laws, state uniform commercial codes, and the federal Magnuson Moss Warranty Act. Also includes advice on using lemon laws and a link to brief summaries of states' lemon laws.
full description

• I keep having the same problem repaired on my vehicle or my vehicle is defective. What are my rights and remedies, and what laws might help me?
• What is the lemon law?

Motor Vehicle Lemon Law
http://www.atg.wa.gov/LemonLaw/default.aspx
Source: Washington State Office of the Attorney General

Detailed information about the State of Washington's Lemon Law, which is designed to help new vehicle owners who have substantial continuing problems with warranty repairs. The main web page includes links to other pages with more detailed information on motor homes and other types of motor vehicles.
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• My car or motor home keeps breaking down. Can I return or exchange it?
• I keep having the same problem repaired on my vehicle. Can I return it for a refund or exchange it?
• What is the lemon law in Washington?
• What vehicles are covered under the lemon law?
• When does the lemon law apply?
• What are my rights and remedies under the lemon law?

The Magnuson-Moss Warranty Act- An Overview
http://www.autosafety.org/article.php?did=748&scid
Source: The Center for Auto Safety

Comprehensive description of the Magnuson-Moss Warranty Act, a federal statute which provides remedies for failure to honor warranties, including implied warranties, and service contracts for consumer goods, including used goods and motor vehicles. The Act also regulates activities concerning warranties, such as disclosure and disclaimer. Describes what products, warranties, and service contracts are subject to the Act, who can sue and be sued under the Act, grounds for suit under the Act, and available remedies. Includes links to the Act itself and related regulations.
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• What federal laws govern warranties and service contracts on consumer products?
• My car/product has stopped working and the manufacturer or seller won't honor the warranty or service contract. Can I return or exchange it?
• What remedies do I have if my car/product has stopped working and the manufacturer or seller won't honor the warranty or service contract?
• What is the Magnuson Moss Warranty Act?

Complaints
http://www.atg.wa.gov/fileacomplaint.aspx
Source: Washington State Office of the Attorney General

Instructions and forms for filing Complaints with the Office of the Attorney General of Washington State. Complaints may be filed online or by mail. Two forms are available: a General Complaint Form and Lemon Law Request for Arbitration. Complaints may be filed online in Spanish.
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• Who can I complain to about a business?
• How can I get my money back or pursue other remedies for a defective product, poor services, or some other consumer problem?
• How can I file a complaint with the Attorney General in Washington?
• Where can I get the Lemon Law Request for Arbitration form?

Automobiles - General Tips
http://www.consumeraction.gov/caw_automobiles_gene
Source: Federal Consumer Information Center, United States General Services Administration

Provides general guidance and links to other websites which provide information on having your vehicle repaired, buying a new or used vehicle, leasing a vehicle, purchasing service contracts, renting a vehicle, and repossession.
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• What do I need to know if I am buying, leasing or renting a car?
• I am buying, leasing or renting a car. How can I get a good car and a good deal?
• What should I know about repossession before I take out a loan to buy a car?