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Arbitration and Mediation

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Resource Description:	Questions answered by the resource:
Neighborhood Dispute & Mediation http://www.mrsc.org/subjects/legal/mediate.aspx Source: Municipal Research & Services Center of Washington Provides an overview of neighborhood dispute or mediation centers, a link a list of dispute resolution centers in Washington state, and links to local government dispute/mediation programs in Bellevue, Clark County, Lynnwood, Mercer Island, Port Townsend, and Vancouver. Also, provides additional information about dispute resolution and mediation. full description	How do I resolve a dispute with my neighbor? How do my neighbor and I mediate our dispute? How do my neighbor and I solve our fight? How do I solve a disagreement with my neighbor? How do I get mediation services for my dispute? What is alternative dispute resolution? What is a neighborhood dispute or mediation center?
Alternatives to Court http://www.wsba.org/media/publications/pamphlets/a Source: Washington State Bar Association Describes the use of mediation and arbitration to resolve legal disputes in Washington. Covers what arbitration and mediation are, how they work, how they are different, and how to find an organization that can mediate or arbitrate. Includes a brief description of Washington's requirement that certain disputes filed in court be arbitrated. full description	What is mediation? What is arbitration? How do I find or choose a mediator or arbitrator? I don't want to have to file a claim in a court. What other options do I have for resolving my dispute? When is arbitration mandatory in Washington?
Complaints http://www.atg.wa.gov/consumer/complain.shtml Source: Washington State Office of the Attorney General Instructions and forms for filing Complaints with the Office of the Attorney General of Washington State. Complaints may be filed online or by mail. Two forms are available: a General Complaint Form and Lemon Law Request for Arbitration. Complaints may be filed online in Spanish. full description	Who can I complain to about a business? How can I get my money back or pursue other remedies for a defective product, poor services, or some other consumer problem? How can I file a complaint with the Attorney General in Washington? Where can I get the Lemon Law Request for Arbitration form?
Washington Dispute Resolution Centers http://www.resolutionwa.org/ Source: Resolution Washington Describes the role of Resolution Washington, as follows: "to provide effective and inexpensive conflict resolution services to our respective communities." Main page includes link to other pages describing what mediation is, how the mediation process works in Washington Dispute Resolution Centers, what types of disputes are appropriate for Dispute Resolution Centers (almost any dispute), and locations and telephone numbers for Dispute Resolution Centers. Dispute Resolution Centers provide alternatives to resolving claims in courts. full description	Who can help me resolve a dispute I have with a business in Washington? I don't want to have to file a claim in a court. What other options do I have for resolving my dispute? What is mediation? How does the mediation process work in Washington's Dispute Resolution Centers? Where are Dispute Resolution Centers located?
Landlord/Tenant Law http://www.atg.wa.gov/consumer/lt/index.shtml Source: Washington State Office of the Attorney General Information about the state's Residential Landlord-Tenant Act (RCW 59.18). Also available in Russian and Spanish. Topics covered include Who Is Covered By The Law, Rights of All Tenants, Moving In (Types of Rental Agreements, Illegal Provisions in Rental Agreements, Deposits and Other Fees, Refundable Deposits, Nonrefundable Fees), While You're Living in the Rental Unit (Landlord's Responsibilities, Tenant's Responsibilities, If the Landlord Wants to Make Changes, If the Property is Sold, Landlord's Access to the Rental, If the Rental Needs Repairs, Illegal Actions of a Landlord), Moving Out (Proper Notice to Leave, Return of Deposits, Evictions, Abandonment), and Where to Go With Questions And Complaints. full description	Where can I get information about Washington State's Residential Landlord-Tenant Act? What is the law for landlords and tenants? What rights and responsibilities do landlords have? What rights and responsibilities do tenants have?
Washington State Dispute Resolution Centers http://www.courts.wa.gov/court_dir/?fa=court_dir.d Source: Washington Courts This provides general information about dispute resolution, and a list of Dispute Resolution Centers in Washington state. full description	What is dispute resolution? Where can I go to get help with a dispute? What types of disputes do Dispute Resolution Centers work on? Who can participate in dispute resolution? Where can I find a Dispute Resolution Center?
Resolving Consumer Disputes Through Mediation and Arbitration http://www.ftc.gov/bcp/conline/pubs/general/disput Source: Federal Trade Commission Describes mediation and arbitration of consumer disputes, as an alternative to a lawsuit. Topics covered include finding and choosing a dispute resolution program, and preparing for arbitration and mediation. full description	I don't want to have to file a claim in a court. What other options do I have for resolving my dispute? What is mediation? What is arbitration? How do I find or choose a mediator or arbitrator? How do I prepare for a mediation or arbitration?