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You searched for: How can I get my money back or pursue other remedies for a defective product, poor services, or some other consumer problem?

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Resolving Consumer Disputes
http://www.atg.wa.gov/consumer/resolve.shtml
Source: Washington State Office of the Attorney General

Describes different venues for resolving Complaints and steps consumers should take in order to enforce their rights. Options covered include small claims court, hiring an attorney, contacting the company involved, settlement, arbitration, and use of third parties such as the Better Business Bureau.
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Complaints
http://www.atg.wa.gov/consumer/complain.shtml
Source: Washington State Office of the Attorney General

Instructions and forms for filing Complaints with the Office of the Attorney General of Washington State. Complaints may be filed online or by mail. Two forms are available: a General Complaint Form and Lemon Law Request for Arbitration. Complaints may be filed online in Spanish.
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