Results

Resource Description:

Questions answered by the resource:

Resolving Consumer Disputes
http://www.atg.wa.gov/consumer/resolve.shtml
Source: Washington State Office of the Attorney General

Describes different venues for resolving Complaints and steps consumers should take in order to enforce their rights. Options covered include small claims court, hiring an attorney, contacting the company involved, settlement, arbitration, and use of third parties such as the Better Business Bureau.
full description

• Who can I complain to about a business?
• How do I file a claim in Small Claims Court?
• What are my alternatives for resolving my dispute with a business?
• How can I get my money back or pursue other remedies for a defective product, poor services, or other consumer problem?

Washington Dispute Resolution Centers
http://www.resolutionwa.org/
Source: Resolution Washington

Describes the role of Resolution Washington, as follows: "to provide effective and inexpensive conflict resolution services to our respective communities." Main page includes link to other pages describing what mediation is, how the mediation process works in Washington Dispute Resolution Centers, what types of disputes are appropriate for Dispute Resolution Centers (almost any dispute), and locations and telephone numbers for Dispute Resolution Centers. Dispute Resolution Centers provide alternatives to resolving claims in courts.
full description

• Who can help me resolve a dispute I have with a business in Washington?
• I don't want to have to file a claim in a court. What other options do I have for resolving my dispute?
• What is mediation?
• How does the mediation process work in Washington's Dispute Resolution Centers?
• Where are Dispute Resolution Centers located?