Results

Resource Description:

Questions answered by the resource:

Resolving Disputes Between Consumers and Companies
http://www.thebbb.org/commoncomplaint.html
Source: Better Business Bureau Serving Washington and Oregon

Describes the Better Business Bureau's program for resolving disputes between consumers and companies. The program is voluntary and the Better Business Bureau has no enforcement authority. The program handles complaints involving such issues as "misleading advertising, improper selling practices, non-delivery of goods or services, misrepresentation, un-honored guarantees or warranties, unsatisfactory service, credit or billing problems, contracts not fulfilled, etc." From this page, consumers may elect to file a complaint about a Washington or Oregon business, or link to other Web sites to file complaints about automobile manufacturers or charities.
full description

• Who can I complain to about a business in Washington?
• Who can help me resolve a dispute I have with a Washington company?
• How do I file a complaint with the Better Business Bureau?

Resolving Consumer Disputes
http://www.atg.wa.gov/consumer/resolve.shtml
Source: Washington State Office of the Attorney General

Describes different venues for resolving Complaints and steps consumers should take in order to enforce their rights. Options covered include small claims court, hiring an attorney, contacting the company involved, settlement, arbitration, and use of third parties such as the Better Business Bureau.
full description

• Who can I complain to about a business?
• How do I file a claim in Small Claims Court?
• What are my alternatives for resolving my dispute with a business?
• How can I get my money back or pursue other remedies for a defective product, poor services, or other consumer problem?

Complaints
http://www.atg.wa.gov/consumer/complain.shtml
Source: Washington State Office of the Attorney General

Instructions and forms for filing Complaints with the Office of the Attorney General of Washington State. Complaints may be filed online or by mail. Two forms are available: a General Complaint Form and Lemon Law Request for Arbitration. Complaints may be filed online in Spanish.
full description

• Who can I complain to about a business?
• How can I get my money back or pursue other remedies for a defective product, poor services, or some other consumer problem?
• How can I file a complaint with the Attorney General in Washington?
• Where can I get the Lemon Law Request for Arbitration form?