Resource Description:

Questions answered by the resource:

Describes different venues for resolving Complaints and steps consumers should take in order to enforce their rights. Options covered include small claims court, hiring an attorney, contacting the company involved, settlement, arbitration, and use of third parties such as the Better Business Bureau.

• Who can I complain to about a business?

• How do I file a claim in Small Claims Court?

• What are my alternatives for resolving my dispute with a business?

• How can I get my money back or pursue other remedies for a defective product, poor services, or other consumer problem?