Air Travel FAQ

How do airlines calculate fares?

Where can I find information about the duties the airline owes me as a passenger?

In what ways is an airline allowed to restrict my ticket?

Do airlines offer discounted tickets or allow passengers to change tickets due to an illness or a death?

What is the effect of receiving an e-ticket rather than a paper ticket?

What should I do if I lose my airline ticket?

Does the airline have to compensate me if it bumps me off a flight due to overbooking?

Am I entitled to compensation if my flight is delayed, diverted or cancelled?

Am I entitled to compensation if my baggage is lost or damaged?

Are there any legal protections for the credits I earn under a frequently flyer program?

What do I do if I have a ticket on an airline that seems to be headed towards bankruptcy?

Answers to frequently asked questions regarding air travel.